Safety Rules

This is a family site, and people need to sleep at night. To prevent disturbance to other guests, the entrance barrier is locked by magnetic time switch from 11pm to 8am. The exit is always available, but you will not be able to re-enter during these times. Check-in times are 10am ’til 9pm. You may need to go to the hotel reception to check-in.

Sorry NO CAMP FIRES, NO BBQs on the grass (use bricks provided), NO Fireworks. NO Mini-bikes, quads etc. on site.

Unreasonable or noisy behavior will result in removal from the site without refund.

We advise that you keep all valuables out of sight and locked in your vehicle because they will be safer than left in a tent or caravan. We cannot accept any liability for theft from, or damage to, tents, caravans or vehicles whilst on our property.

Children using play equipment should be supervised by parents at all times. The pond is fenced and is OUT OF BOUNDS.

Access to the wooded area is at your risk entirely. Please do not damage the trees.

Dogs must be kept on a lead at all times and not left alone in caravans. Please pick up after them (bin provided)!

TOILET CHEMICALS

Our reed-bed based water treatment system works through biological action. You may not use caustic chemicals or you will destroy the system! Please use Aqua Kem Natural, Dometic Clean n Green or Elsan Organic. We can sell you these products from the Hotel reception.

BOOKING CONDITIONS

All reservations must be pre-paid in full. Extra people, tents or units not on the original reservation must be paid for on arrival.

If pitches are available, extra campers who have not pre-booked should expect to pay more than the advertised prices, which are for advance bookings only.

All reservations are taken on the express understanding that particular pitches cannot be reserved on an individual basis. Advance reservations are taken on the basis of available plots in normal conditions. In the event of severe weather, flooding or other factors out of our control we will attempt to make alternative arrangments, but in the last resort reserve the right to close part or all of the site and to offer a refund to any guests for whom alternative arrangements cannot be made.

You have made a reservation at this site in the knowledge that it is adjacent to both a motor racing circuit and an airport which has flights throughout the night. No refund will be given if on arrival you decide that you would prefer a quieter site elsewhere.

Cancellation Policy
ALL Reservations

Cancellations made with less than seven days notice will result in no refund. The payment is refundable (less a £10 administration fee) only if we have received confirmation in writing by letter or email by 10:00am seven days before your arrival date.